Insurance
AMP Life 'zombie sale' angers policyholders, calls for review
There are calls for an urgent review of the Insurance Act after the recently approved sale of AMP Life to a tax haven-based life insurance owner that specialises in buying so called 'zombie funds'. Audio
Health premiums under spotlight amid Covid 19 stoppages
With people going out less, there's less risk, so insurers have seen a marked drop in claims. In health, add to that cancelled elective surgery and a lack of availability for routine services such as… Audio
New Zealander stuck in Peru during Covid-19 lockdown gets back to UK
We've been speaking with Jo Tovee, a Kiwi stuck in Lima amid some fraught circumstances as a tourist during the Covid-19 lockdown. Since we last caught up with Jo, she managed to get on a UK… Audio
Fincap wants brakes on payday lenders during Covid-19 lockdown
A nationwide budgeting service wants online payday lenders shuttered during the country's lockdown period amid concern people desperate for money will turn to loan sharks. An interest rate cap on… Audio
Kiwi stuck in Peru: 'We're getting much more disheartened'
New Zealander Jo Tovee is stranded in Lima after Peru went into a state of emergency while she was on holiday there. She has now been forced to find new accommodation at short notice after her hostel… Audio
Kiwi traveller stranded in Lima: 'We're not welcome here'
Jo Tovee is currently stuck in a hostel in Lima after only five days into her solo-trip to Peru after the Peruvian government declared a 15-day state of emergency. She says foreigners are being made… Audio
Fixing up farms after the flooding
The clean-up continues for farmers whose land was flooded by the Mataura River in Southland. Jon Pemberton had 20 hectares of land under water at Brydone. When it receded he was left with a metre of… Audio
Insurance bought direct keeps customers more satisfied
New data from Consumer NZ shows people who buy insurance direct - rather than through a bank or broker, leaves them happier. The annual insurance survey found when it came to buying life insurance in… Audio
Southern Response apology strikes sour note
That's how those at the centre of issues with Southern Response have characterised the state insurer's public apology.
Southern Response's new boss, Casey Hurren, offered the public apology while… Audio
The 90s File
Who wants to work in agriculture? Country Life's meeting people born in the 1990s who do…. Audio
No more jargon - putting the onus on insurers
A suite of draft changes to the insurance industry has been announced by Consumer affairs Minster Kris Kaafoi. Last year the Govt launched a review of the insurance contract law. Audio
Finance minister calls out the insurance industry over uninsurables
Finance minister warns the insurance industry they have a duty of care to soceity to not create a class of uninsurables. Audio
Saving our coasts from climate change means not building pointless and expensive seawalls
Guyon Espiner talks with a panel of University of Otago experts: Associate Professor Janet Stephenson, Dr Ben France-Hudson. Dr Caroline Orchiston and Professor Lisa Ellis. Audio
Poor review of life insurers
How do you feel about your insurer? If new research is anything to go by then not so good. A review of the conduct of life insurers found poor value products, over charging of premiums, and more. Audio
Picking up the fence posts: farming in Waiau after the quake
When the magnitude-7.8 earthquake shook North Canterbury nearly three years ago, a 3.5-metre high wall of earth formed on Dave and Rebekah Kelly's sheep and beef station. The 'Wall of Waiau' – as it's… Audio, Gallery
Christchurch couple misled by Southern Response speak out
A couple who defeated the government's quake insurer in the High Court say its deceptive actions were nefarious and they want an apology and inquiry.
In 2012 Southern Response gave Karl and Alison… Video, Audio
Insurance industry to set up group to combat fraud
The insurance industry is setting up a special group to combat fraud, which it says is costing it hundreds of millions of dollars a year. Audio
Wellington apartment owner urges govt help with insurance
A Wellington apartment owner facing skyrocketing insurance premiums is demanding the government take over the natural disaster insurance industry.
Wellington City Council this week hosted the first… Audio
Investigation into Southern Response too early to call - Woods
The former Minister for Southern Response Megan Woods says while it's too early to call for a criminal investigation into the state insurer, the issue of the double detailed repair analysis (DRA) and… Video, Audio
Quake-hit homeowners baffled as Southern Response bosses silent
Another day, another Southern Response no-show. And Christchurch homeowners are asking where the company's chief executive Anthony Honeybone and its board chairman Alister James are, and why neither… Video, Audio