6 Nov 2018

Banks need to 'up their game' - Finance Minister

From Morning Report, 7:15 am on 6 November 2018

The government is "not happy" with problems revealed in a banking sector inquiry released today despite it being cleared of any serious misconduct. Consumer Affairs Minister Kris Faafoi said banks needed to "lift their game" to make sure customers were protected. "We are not happy to hear that there are problems, but by identifying them we now have an opportunity to fix them. New Zealand customers should get fair treatment and their needs must be put first." Minister of Finance Grant Robertson echoed Mr Faafoi's concerns and said there was more the sector needed to do. "This report highlights why we must remain vigilant to the risks that Australian customers are facing. This is not an end, rather a beginning to ensure banks deliver on the privilege of being licenced to operate in this country." Mr Robertson joins Susie Ferguson in the studio.