The head of Fire and Emergency is vowing to stamp out bullying in the organisation, but says it could take years. An independent investigation has revealed bullying and harassment are endemic in all Fire and Emergency workplaces. Thirty-seven cases have been reported since last July but the investigator, retired judge Coral Shaw, has found complaints are often downplayed or overlooked. Fire and Emergency was formed in 2017 out of the amalgamation of the Fire Service and rural and territorial fire authorities. Rhys Jones is the chief executive of Fire and Emergency.