3 Jul 2019

ANZ staff speak out on pressure to meet targets

From Morning Report, 6:41 am on 3 July 2019

Bank employees on the frontline of lending are coming out of the woodwork to lay complaints about workplace bonus culture.

The union that represents four-thousand bankers, First Union, has had an influx of calls about the pressures bank staff are under to meet sales and customer service targets.

This comes as ANZ confirmed it sacked seven staff who deleted customer email addresses to prevent them from giving negative feedback last year.

Amy Williams reports.