Jon Duffy
The Panel with Shane Te Pou and Julia Hartley Moore (part 2)
Panellists Shane Te Pou and Julia Hartley Moore discuss runny eggs, throwing your ex boss under the bus and the new research that suggests instagram app usage makes body image issues worse for teenage… Audio
Consumer NZ are raising money for overseas SPF testing
How effective is sunscreen? With 500 New Zealanders dying from melanoma every year.. it's something Consumer NZ wants to find out. But each SPF test costs $5000 and they have to be conducted in labs… Audio
Supermarket shoppers overcharged after IT glitch
Check your receipts - a computer glitch at dozens of supermarkets yesterday meant shoppers did not get the discounts that were advertised on the shelf.
If you were shopping at a Pak n Save, New World… Video, Audio
US testing lab falsified some NZ sunscreen results
The truthfulness of sunscreen SPF labels is again under scrutiny, after an American lab pleaded guilty to falsifying test results. The New York-based AMA Laboratories has tested some products sold in… Audio
New consumer power protections don't go far enough - advocates
Consumer advocates and electricity retailers say new guidelines designed to protect customers from having their power cut off don't go far enough, and vulnerable people remain at risk.
Two years ago… Audio
Phone companies agree to give clearer information about plans
The clouds are about to clear for New Zealand customers who can't decide which telecommunication plan best suits their needs.
Our three biggest telcos - Spark, Vodafone and 2Degrees - have agreed to… Audio
Consumer NZ on ticket refunds for postponed and cancelled events
A number of events right around the country were postponed or cancelled when alert levels changed last weekend. Head of Consumer NZ, Jon Duffy talks to Jesse about what people can do about refunds… Audio
Air NZ urged to clarify refund /credit policy
As international travel continues to look like a distant prospect, Consumer New Zealand is calling for Air New Zealand to be clear with customers about its travel credit and refund policy. Since covid… Audio
Sunscreens not meeting SPF claims - Consumer NZ
Five sunscreens have failed to meet their SPF label claims in the latest round of testing by Consumer New Zealand.
Out of the ten products tested, just half met their SPF claim.
New Zealand has one… Audio
Are supermarkets too powerful to bring down?
New Zealand's supermarket duopoly is being investigated by the Commerce Commission - but are the big two, too big to bring down? Audio
Consumer NZ pushing Commerce Commission to investigate AirBnB, Bachcare
Consumer New Zealand wants the Commerce Commission to investigate Airbnb and Bachcare over what it describes as unfair cancellation terms.
Consumer Chief executive Jon Duffy says the booking sites'… Audio
Head of Consumer NZ calls out corporates for treating clients badly
Head of Consumer NZ calls out corporates for the way they treat customers. Jon Duffy talks to the Panel about his concerns. Audio
Consumer NZ pleased Govt is investigating supermarkets
Supermarkets will face fresh scrutiny under a sweeping investigation into whether New Zealanders are getting ripped-off at the checkout. The Government has ordered the Commerce Commission to conduct a… Audio
Are New Zealanders paying too much for groceries?
The Commerce Commission is investigating whether supermarkets are charging too much for groceries and treating suppliers fairly. Audio
Supermarkets failed Kiwis by overcharging - Consumer NZ CEO
The CEO of Consumer New Zealand says supermarkets have failed New Zealanders by overcharging at the till.
Jon Duffy believes the charging of Mangare Pak n Save for misleading customers about price is… Audio
More electricity consumers looking to switch
Are electricity consumers waking up to the idea of shopping around for a better deal? Data from the Electricity Authority show 69,000 account holders switched energy companies from March through… Audio
Built to last? Consumers frustrated at hard to fix appliances
A new study finds the vast majority of consumers want to get broken electrical appliances fixed, but are frustrated by how difficult and pricey it is to do. According to research conducted by Consumer… Audio
Consumers could be getting fleeced on cell phone plans
Ever think you're paying too much for your mobile phone plan?
Well, a new report released by the Commerce Commission, shows a third of post-pay customers are paying too much.
Consumer NZ's chief… Audio
NZers willing to pay more for appliances IF they last longer
A Consumer NZ survey has found that New Zealanders are willing to pay more for appliances IF they last longer. Consumer Chief Executive Jon Duffy joins the Panel to discuss. Audio
Are supermarkets one step away from becoming a monopoly?
Karyn speaks with Consumer New Zealand's Jon Duffy who's calling for the Commerce Commission to investigate the supermarket sector in a similar way to what they did with the retail fuel market last… Audio