Audience Research

RNZ audiences

i)  Live Radio Listening 

These results relate to live radio listening in New Zealand by people aged 10 years and over, nationwide, for the year to 07 April 2018.

Nationwide, the weekly cumulative audience for RNZ National is 569,400 or 13.4% of the 10+ population. Among all radio stations in New Zealand, RNZ National’s station share is 10.8%*.

The weekly cumulative audience for RNZ Concert is 145,800 or 3.4% of the 10+ population. Concert's station share is 2%*.

The weekly cumulative audience for RNZ (National and Concert combined) is 636,600 people aged 10+ years or 15% of the NZ population. Many Concert listeners also listen to National.

Among all radio stations in New Zealand, RNZ National's station share of 10.8% makes it Number 1 nationwide (among people 10+).  Its audience of 569,400 listeners makes it the Number 3 station for cume audience size nationwide behind two music stations.

Weekly cumulative audience figures for particular programmes on RNZ National are shown below, and relate to 'live' broadcast listening of people aged 10 years and over.

  • Morning Report (6am-9am)  424,200 listeners
  • Nine to Noon with Kathryn Ryan  296,500 listeners
  • Jesse Mulligan 1-4pm  254,800
  • The Panel with Jim Mora 4pm-5pm weekdays 210,500 listeners 
  • Checkpoint with John Campbell (5pm-6:30pm)  273,100 listeners
  • Nights with Bryan Crump  201,700 listeners 
  • Saturday Morning with Kim Hill  (Saturday 8am-12pm)  230,900  listeners 
  • Sunday Morning with Wallace Chapman  (Sunday 7am-12pm)   274,700 listeners.

Definitions: - Cumulative audience is the number of different listeners to a station over a week. 

*Station share is the percentage of all radio listening that is done to a station over a week; it takes into account the number of people listening and how long they listen. (Station shares cannot be compared with Total NZ - Commercial Survey results, as the commercial share figures are based on commercial radio stations only, whereas the shares reported here are based on listening to all radio stations.)

Source: GfK Radio Audience Measurements, All Radio Stations, Total New Zealand -  RNZ - Surveys 4/2017, All 10+, Mon-Sun 12mn-12mn, Cume and Share %.  Refer:

The next set of results are available in May 2018.

ii)  Online Audiences

Online audiences for the RNZ websites ( and in March 2018 were as follows:

  • 4.8 million sessions, up 19% on March 2017
  • 2.1 million users, up 11%
  • 8.9 million page views, up 15%.

Definitions: - Users are the number of different browsers, and page views are the total number of pages loaded.

(Source: Google Analytics)

iii)  Online Audio

In April 2018, RNZ had 1,558,213 unique downloads, at the same time in 2017 there were 1,375,414 unique downloads.  In addition there were 226,800 requests for on-demand audio on the RNZ website in April (unique events).


(Source: Google Analytics, internal RNZ analytics)

iv)  Attitudinal Research

From time to time RNZ conducts research to measure how its services are perceived by the general public. Latest results show:

  • Radio New Zealand is highly regarded by most New Zealanders, including non-listeners.
  • 74% of New Zealanders agree that it is important for New Zealand to have a public service broadcaster (5% disagree). The remaining people were neutral or didn't know.
  • 57% agree that RNZ provides a valuable service for New Zealanders (5% disagree). The remaining people were neutral or didn't know.

(Source: Colmar Brunton survey among the general public, July 2017. The survey was fully nationwide with a sample of 2001 people aged 18 years and over. Note that this measure used a different methodology from the surveys in the past, and results from July 2017 cannot be directly compared with previous results.)

Performance against Charter

RNZ continues to meet the expectations of its listeners and website users.

How much do you agree or disagree that the combined services of National, Concert and the RNZ website meet RNZ's requirements to...? AGREE NEITHER agree nor disagree DISAGREE Don't Know Total
Help to keep New Zealanders informed 93% 4% 2% 1% 100%
Provide accurate news 89% 7% 3% 1% 100%
Provide programmes and content of interest to a wide cross-section of New Zealanders 86% 10% 3% 1% 100%
Provide fair and balanced information 83% 12% 4% 1% 100%
Reflect a sense of distinct New Zealand identity 82% 15% 3% 1% 100%
Provide programmes and content which balance special interest with those of wide appeal 79% 17% 2% 1% 100%
Reflect New Zealand's cultural diversity 79% 16% 4% 1% 100%
Support New Zealand music 77% 18% 4% 2% 100%
Reflect New Zealand arts and artists 75% 21% 2% 2% 100%
Reflect Maori culture and language 64% 23% 9% 4% 100%

(Source: RNZ Listeners and Users Survey, 2016, Nielsen)


Frequently Asked Questions (FAQ)

Why does RNZ carry out research?

It is important for RNZ to know how many people are using its services and how well they think RNZ performs against its Charter.

RNZ is a tax-payer funded public service broadcaster established under the Radio New Zealand Act.  RNZ’s Charter clearly defines the objectives to be achieved and services to be provided by the broadcaster. For example the Charter requires RNZ to commission research among a representative selection of the general public. Each year radio surveys are carried out among New Zealanders.

How are the radio surveys conducted?

In 2016 RNZ and the commercial stations came together to use one system for radio measurement in New Zealand. The Radio Broadcasters Association (RBA) has commissioned the research company GfK to run radio audience measurements in New Zealand from 2016 for five years. 

The surveys run for much of the year, and the people surveyed reflect the population distribution based on the latest Statistics New Zealand information.

Results are at various levels, for example Total New Zealand for nationwide coverage, as well as results for the three main metropolitan cities.

Respondents complete a Radio Diary (hard copy or online) in which they record their radio listening in any given quarter hour over the period of a week. They are also asked demographic questions and other questions about their media habits.

Much of the resulting information appears in Radio New Zealand’s Annual Report.

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