The "toxic" culture at the Human Rights Commission

A review of the culture at the Human Rights Commission has found 17-percent of staff have witnessed or directly experienced inappropriate behaviours in the course of their work in the past five years, and relationships at the top of the organisation are dysfunctional and at times unworkable. Judge Coral Shaw's report also looks into the mishandling of a harassment complaint by an intern against a senior manager. Kathryn Ryan speaks with Deborah Hart of the Arbitrators' and Mediators' Institute about what went wrong in that case.