Consumer Nz
Consumer wants microscope put over Air NZ fares
Air New Zealand's ramping up domestic airfares from tomorrow. Last week the National carrier warned travel agents that all existing bookings need to be ticketed by midnight, to avoid any price… Audio
Cherry picking our healthy food labels
Using the health star-rating for packaged food should be simple, but it's not Audio
Scams, your bank and you: who should pay?
Nine to Noon looks at the rise of online financial fraud and whether banks could be doing more to protect their customers' losses. Audio
Sugar, salt and a chemical cocktail - what we're eating now
Evidence is piling up that the prevalence of our packaged food offerings is not just damaging our health, but shortening our lives. Audio
Hybrid and plug-in hybrid EV's fail to meet fuel efficiency claims
Hybrid and plug-in hybrid electric cars are not nearly as fuel efficient as their manufacturers claims, according to a new trial by Consumer NZ. The trial found, when measured at the pump, PHEVs used… Audio
Consumer NZ test finds cheap pot boils better than most
Every dollar counts with inflation bubbling away. So what's the most cost effective pot to boil up a hot mess?
The answer may surprise you. Consummer NZ has put 13 saucepans to the test.
Test team… Video, Audio
Consumer news: Credit card rewards plummet
Credit card rewards have begun plummeting, and the reason may not be what you'd expect. Consumer NZ's head of communications and campaigns Gemma Rasmussen joins Kathryn to explain. Audio
Copper land-lines to go, concerns for vulnerable
The copper network is being retired, so what now for vulnerable customers who rely on the land line? Kathryn is joined by Chorus spokesperson Steve Pettigrew and SPARK Product Director Tessa Tierney… Audio
Shopping for change: Busting the supermarket duopoly
How did New Zealand end up with just two big supermarket players - and can the government's changes really shake things up? Audio
Consumer NZ calls for end to KiwiSaver loophole in contracts
A KiwiSaver loophole means thousands of dollars are being shaved off some people's take-home pay. Consumer NZ says it is simply not fair. Employers can include what's called a "total remuneration"… Video, Audio
How to prevent Covid from ruining Christmas
Let's face it, this year's silly season is going to be a bit different. What are some of the potential pitfalls to watch out for this festive season as we all try to cope with Covid in the community… Audio
What really grinds your gears? Top five consumer complaints
Gemma Rasmussen from Consumer NZ tells us the top five complaints that come their way from the New Zealand public - including one winter-specific suburban gripe. Audio
Retirement village contracts unfair - Consumer review
A retirement village provider is sure residents know their rights and terms of their contract when they arrive.
A Consumer NZ review into contracts between both partners found they unfairly favour… Audio
Built to last? Consumers frustrated at hard to fix appliances
A new study finds the vast majority of consumers want to get broken electrical appliances fixed, but are frustrated by how difficult and pricey it is to do. According to research conducted by Consumer… Audio
Ellen Heyting: my year of trying to buy nothing
For the whole of 2019, Finland-based Australian teacher Elln Heytin tried not to buy anything apart from vital supplies such as food and toiletries. In the 12 months, she bought just four things – a… Audio
Jon Duffy to take over as Chief Executive at Consumer NZ
Consumer NZ is not a new organisation. The magazine recently celebrated its 50th birthday and the writers and researchers continue to scratch around the New Zealand markets to get the details on how… Audio
Consumer NZ gets dodgey herbal teas pulled from the shelves
Consumer NZ CEO Sue Chetwin talks about their investigation into herbal tea brands which have now been pulled from the shelves because they contain a pharmacy only medicine. Audio
Shoppers warned not to splurge during Boxing Day sales
Consumer New Zealand is urging people to think carefully before going wild at Boxing Day sales.
Paul Smith: obsolescence in appliances and no repairers
Dr Paul Smith, is head of testing at Consumer New Zealand. He says although we live in an age of gadgets and appliances, many don't last. And whole classes of appliances are now uneconomic to repair… Audio
Mechanical insurance under the microscope
Consumer NZ has harshly condemned most types of mechanical insurance, saying they're overly complicated and contain lots of technicalities which allow insurers to absolve themselves from paying up… Audio