Consumer
Latitude hack: Privacy watchdog advocates pushback on data demands
The Office of the Privacy Commissioner says it's time for Kiwis to start pushing back on how their data is being collected and retained in the wake of the biggest-ever data breach. A million past and… Audio
Consumer rights: Supermarket steps and tracking faulty goods
Consumer NZ CEO Jon Duffy joins Kathryn to talk about whether a Groceries Commissioner will make a dent in the strength of the supermarket duopoly. And what happens to faulty goods when you take them… Audio
Facial recognition's creep into commercial spaces - are we ready?
Two weeks ago Australian consumer group CHOICE outed three retailers - Bunnings, The Good Guys and KMart - for collecting the biometric data of their customers. The watchdog last week referred the… Audio
Word of mouth: What is it, does it work and how can it be used?
Marketing expert Assoc. Prof. Bodo Lang explains what word of mouth is, why it works, and how much it can be trusted. And he reveals that whether it's online or face to face really matters. Audio
How music can influence our purchasing habits
Professor Adrian North has spent his life studying the psychology of music and how people interact with it in different spaces. He's with us to discuss the psychological cues that music offers up and… Audio
Study shows Kiwis are more mindful about consumption
The Consumer Lifestyles Report (which has been running since 1979) was released from the University of Otago Business School this week. The report's aim is to provide insights into the lifestyles… Audio
Fifty years since the birth of the barcode
In 1971, leaders from the biggest names in commerce put their differences aside and came together to transform the global economy by introducing the barcode.Dr Peter Stevens joins the show to look… Audio
Why you should always keep a $100 bill in your wallet
If you are the sort of person who keeps a $100 note in your wallet, you might be saving money without even trying. Professor Priya Raghubir from the NYU Stern School of Business joins the show to… Audio
Why Christmas songs could be bad for your mental health
People who claim hearing Christmas music - especially well in advance of December - does their head in mightn't be that far off the mark. Dr. Linda Blair joins the show to explain why these tunes… Audio
Consumer confidence falls in second consecutive quarter
Consumers still feel downbeat about the economy and their own financial situations. Audio
Is the prepay power market working as it should?
More than 40,000 households around New Zealand are connected to prepay electricity meters provided by the three largest energy retailers. In its latest survey of electricity prices, Consumer NZ… Video, Audio
Prezzy Card: 'the meanest in the business'
It's one of the most popular and flexible gift cards on offer, but Consumer NZ says shoppers need to be aware of the high number of fees that aren't easily visible. Earlier this month Kiwibank backed… Audio
Calls for tougher sunscreen regulation
Calls are being made for mandatory & more regular testing of sunscreens, as Consumer NZ releases its full report into failing sun protection products. Unlike in Australia, sunscreens here are… Audio
A cut above? Testing lawnmowers
George Block of consumer.org.nz has been testing some new lawnmowers that have recently arrived on the market. He shares his best buys and advice. Audio
Stopping humidity with shower domes
George Block from consumer.org.nz has been reviewing shower domes – the plastic shower covers designed to keep the moisture inside your shower and your bathroom dry. Audio
Late winter and Lions tour affect retail sales
Listed retailers are welcoming the cooler winter weather because consumers are out splashing the cash.
Care home complaint becomes consumer case
Fed up with what he describes as ''a slow, painful and likely fruitless process'' through the usual channels, Robert Love is taking his rest home complaint to the Disputes Tribunal, claiming breach of… Audio
Petition to end 'service fees' presented to Parliament
Far too many people are being hit with extra costs they did not know about when they signed contracts to buy goods, says Consumer New Zealand.
Build your own emergency kit
Consumer NZ has labelled many of the emergency response kits sold in NZ a 'disaster'. George Block shows us how easy it is to assemble your own three-day survival kit that's better than commercial… Audio
Power to the people
From Cape Reinga to Bluff, electricity does the same thing whenever and wherever it comes out the plug. So how do you decide who to buy it from? George Block from consumer.org.nz's been looking at New… Audio