17 Jun 2020

Small power companies making customers happiest

From Midday Report, 12:43 pm on 17 June 2020

Small power companies have achieved top marks in Consumer New Zealand's latest satisfaction survey of the sector.

But two major players are at the bottom of the rankings. 

Just 43 percent of Trustpower customers were happy with their service; and just 45 percent were happy with Contact Energy. 

Māni Dunlop spoke with Consumer New Zealand's chief executive, Jon Duffy.